Torus Health

Torus Health – Integrated Healthcare Platform

About Project

Torus Health is transforming the healthcare landscape by providing an integrated platform that enhances accessibility and convenience for consumers. In collaboration with EMed HealthTech, Torus Health developed a comprehensive healthcare solution that simplifies medicine and lab test ordering while fostering community engagement through an innovative referral system. Additionally, the platform enables seamless doctor consultations, ensuring users have access to trusted medical professionals along with essential healthcare services.

Torus Health home page view
Torus Health Key Challenges

Key Challenges

Before implementing the integrated healthcare platform, Torus Health faced several challenges:

  • Lack of Transparent Medicine Pricing: Consumers often struggled to find the best prices for medicines due to varying costs across different suppliers.
  • Limited Customer Engagement & Retention: There was a need for an effective referral system to incentivize users while driving sales.
  • Complex Multi-Partner Ordering Process: Managing multiple pharmacy, lab test, and doctor consultation providers within a single platform required seamless API integration.
  • Difficulty in Checking Product Availability: Users needed a real-time stock availability feature that would allow them to check if medicines were available from specific pharmacy partners in their location before placing an order.
  • Limited Access to Specialist Doctors – Users needed a dependable and convenient way to book consultations with qualified doctors for medical services.
  • Limited Insights into Customer Behavior: Without advanced analytics, understanding customer behavior and engagement patterns was a challenge.

Solution

EMed HealthTech developed a customized and scalable healthcare platform tailored to Torus Health’s needs. The solution successfully addressed all challenges through:

  • Smart Medicine Price Comparison: The platform aggregates and compares prices across leading suppliers, enabling users to find the most affordable options effortlessly.
  • SuperBuddy Referral System: A reward-based referral program was implemented, boosting user engagement and promoting organic growth through peer recommendations.
  • Seamless ePharmacy & Lab Integration: The platform integrates with multiple partners for:
    • Pharmacy Orders: Users can place orders with TATA 1MG, Pharmeasy, Flipkart Health, Netmeds, Apollo 24/7, and Pharmacy Bazaar.
    • Lab Test Bookings: Users can book tests with Redcliff Labs, TATA 1MG, Mfine, Orange Health Labs, Oncquest Labs, Aarthi Scans and Labs.
    • Doctor Consultations: The platform enables users to consult with Torus Health and Apollo 24/7 doctors for medical services.
  • Real-Time Product Availability Check: The integration with 1MG allows users to check medicine stock availability based on their pincode, ensuring they can place an order with confidence.
  • Data-Driven Engagement with CleverTap: The integration of CleverTap provides real-time event tracking and analytics, improving marketing strategies and user retention.
Integrated Healthcare Platform for Torus Health
Integrated Healthcare Platform for Torus Health

Vetigo

About Project

Vetigo is a revolutionary telemedicine platform that is reshaping the way veterinary care is delivered. Just as EMed HealthTech has pioneered digital healthcare solutions for human health, Vetigo brings the same innovation and convenience to animal care. The platform connects pet owners with licensed veterinarians through online consultations, allowing for real-time diagnosis and treatment recommendations without the need for an in-person visit. Additionally, Vetigo offers seamless integration with lab testing services and direct medicine delivery, ensuring pets receive timely and comprehensive care. By leveraging EMed HealthTech’s expertise in healthcare technology, Vetigo aims to make veterinary services more accessible, efficient, and stress-free for both pets and their owners, providing high-quality care right at your doorstep.

Vetigo - Animal Telemedicine and Consultation Platform
Vetigo - Animal Telemedicine and Consultation Platform

Features

  • Online Veterinary Consultations: Connect with licensed veterinarians via video, voice, or chat for expert advice and diagnosis.
  • Home Delivery of Medicines: Prescription medications delivered directly to your door for convenience and prompt care.
  • Lab Testing Integration: Access lab test services that are managed and coordinated through the platform for accurate diagnostics.
  • 24/7 Availability: Round-the-clock access to veterinary care, ensuring your pet’s health is monitored and addressed at any time.
  • Health Records Management: Maintain a digital health record for your pet, tracking vaccinations, treatments, and consultations.
  • Pet Care Guidance: Tailored advice on nutrition, behavior, grooming, and general pet health.
  • Multilingual Support: Access to services in multiple languages for wider accessibility.
  • User-Friendly Interface: Intuitive platform designed for easy navigation by pet owners of all technical skill levels.
Vetigo - Animal Telemedicine and Consultation Platform

Torus Health

About Project

Torus Health is transforming the healthcare landscape by providing an integrated platform that enhances accessibility and convenience for consumers. By partnering with EMed HealthTech, Torus Health has developed a comprehensive solution that not only streamlines the ordering process for medicines and lab tests but also fosters community engagement through innovative referral programs. This project aims to create a seamless experience for users while ensuring they have access to a wide range of healthcare services.

About Torus Health
Torus Health Features

Features

  • Medicine Price Comparison: Users can effortlessly compare medicine prices with various suppliers, including 1MG, Apollo, Pharmeasy, and Netmeds, ensuring they get the best deals available.
  • SuperBuddy Referral System: This unique program allows SuperBuddies to share personalized links with customers. When customers place orders using these links, SuperBuddies earn a fixed commission, incentivizing them to promote products while offering customers a convenient ordering method.
  • ePharmacy Integration: The platform integrates with 1MG, allowing users to check product availability based on their pincode, making it easier to find and order needed medications.
  • Partner Ordering Options: Partners can place pharmacy orders with multiple sellers, including 1MG, Pharmeasy, Flipkart Health, Netmeds, Apollo 24/7, and Pharmacy Bazaar. Additionally, lab orders can be placed with Thyrocare, Redcliff Labs, Apollo 247, and Orange Health Labs. Customers also have the option to consult with Torus Health and Apollo 247 doctors for appointments.
  • CleverTap Integration: By incorporating CleverTap, the platform enables effective event tracking, allowing for improved user engagement and insights into customer behavior.
Torus Health Work

GrandMed

About Project

GrandMed is a well-known pharmacy chain in Cambodia. Through the platform developed by EMed HealthTech, they sell generic and OTC medicines online. They also offer lab testing and consultation services. GrandMed uses the most recent technologies to provide a next-generation experience for its patients and customers.

They have a robust supply chain and are well-known in the healthcare industry, but they don’t have much online presence. EMed HealthTech was the perfect solution to their growing market. GrandMed required a healthcare platform that was user-friendly and could manage a large number of orders while still ensuring customer satisfaction.

Grandmeds-telemedicine
Grandmeds-app

Features

We created an integrated online healthcare platform with many features that allow patients to book their appointments hassle-free and quickly place orders for pharmacies. Here are some of our unique features:

  • Integrated platform
  • Prescription forwarding
  • Multiple modes of Telemedicine
  • Category-wise product sorting
  • Pin code-based order allocation
Grandmeds-web

AMPM Bharat

About Project

AMPM Bharat provides lab tests in the city of Odisha. When they wished to launch an online lab test booking facility, they contacted EMed HealthTech to build digital platforms that can handle their orders and ensure customer satisfaction. We developed an intuitive token management system to truly automate appointment booking.

AMPM Bharat- EMed HealthTech
AMPM Bharat- EMed HealthTech

Features

We designed an advanced patient token management system and integrated it with online pharmacy and telemedicine platforms.

  • Issue Patient Appointment Tokens
  • Search and buy medicines
  • Manage Doctor Schedule
  • Add/Remove Lab Packages
  • Voice Search
AMPM Bharat- EMed HealthTech

Global Pharma

About Project

Global Pharma is a leading and well-known pharmacy store in Hyderabad, Telangana. They are providing high-quality, personalized, and comprehensive healthcare services. To build an integrated healthcare platform, they were looking for a healthcare IT company like EMed HealthTech. Currently, they are serving all patients by delivering medicines, providing online doctor consultations, and online lab booking facilities through an integrated healthcare solution. We have developed an integrated healthcare platform designed to guarantee seamless management of its extensive network while providing a user-friendly experience for end-users.

Global Pharma
Global Pharma

Features

We’ve created a comprehensive online integrated healthcare platform that seamlessly manages orders and enables service expansion. Here are some of the distinctive features we’ve incorporated into the solution:

  • Integrated platform
  • Pin code-based Medicine delivery
  • Filter the doctor as per the city
  • Ambulance Booking
  • Refill Medicine 
  • Specialty-wise Doctor Booking
Global Pharma
BCCI

BCCI – Telemedicine App for Sports/Athlete

About Project

The BCCI – Board of Control for Cricket in India wants a teleconsultation platform and wants to provide online consultation to their athletes. So they can provide So they contacted EMed HealthTech to develop a Telemedicine platform with the desired features. Our developers have developed a website and application which includes the following key features:

2 Main Services:

1. Physiotherapist:

  • Book Consultation if the athlete is currently injured

2. Strength & Conditioning:

  • Book Consultation for Fitness Training.
  • Pre-Call, On Call & Post Call Report
  • Facility of BodyPain Point Level marking with predefined or custom Images(Front & Back) before a consultation
  • Pain level marking from low to high(1 to 10)
  • Predefined Questionnaires and medical History/Health Records for Athletes
  • Doctors can generate and share Injury reports for Athletes
  • Language-wise filter for doctors
  • Group Video (Similar to Zoom) call for Guest Athelets & Consultant
  • Video calling functionality with share screen, share link
  • During the Video consultation, questionaries can be viewed and edited
BCCI
Torus Health Key challenges

Key Challenges

Before developing an online platform for doctor consultation, BCCI was facing the following challenges:

  • Not getting Online & Ontime consultation for players
  • Every time doctors and coaches need to check the health & fitness of the player
  • As a result, Recovery time was too long

Solution

BCCI has now a Telemedicine platform for smooth and speedy health services to their players through a virtual consultation. Players are receiving medical advice, care & treatment. So Healthcare service becomes more accessible & convenient for their team.

  • Get on time Consultation & recovery
  • Check and manage the Medical History of Players online
  • If 1 athlete consulted multiple doctors from different locations, then the athlete report can be shared with all of them.
  • Easy access to the health & fitness of the athletes whenever they need it.
BCCI
BCCI
My Doctor Expert

My Doctor Expert – Rasna

About Project

An emerging digital healthcare provider from Ahmedabad, Gujarat – My Doctor Expert is an initiative of the Rasna group, that is quickly garnering people’s trust.

Currently, they provide an integrated healthcare solution consisting of Online Doctor Consultation, Online Medicine Delivery & Lab packages. They have a very large distribution channel in place to provide the above-mentioned services.

When they wanted to launch an integrated healthcare platform, they contacted EMed HealthTech to build a platform that can ensure a smooth handling of their vast network and deliver a user-friendly experience for end-users.

My Doctor Expert
My Doctor Expert

Key Challenges

They have tied up with a leading pharmacy store chain in Ahmedabad through which they wanted to route their medicine orders and similarly, they needed the same functionality for the lab appointments also.

Another challenge was to get the word out to the public at large, for which they wanted to give 2 free doctor consultations to the people ordering medicines through them and also to those installing their app for the first time.

On top of this, they wanted functionality that enabled doctors to pre-define medicine baskets that get automatically recommended. The doctor can then modify them on a case-to-case basis and share the prescription. So that they do not need to pick individual medicines every single time.

Solution

EMed HealthTech built a well-integrated healthcare platform that helped them to transform their idea into reality. We provided them with an Android app, an iOS app, and a website for their healthcare platform. On top of the platform, we provided them with many additional features that helped them to provide extra services like Ambulance service, Weight loss program, Secondary expert opinion, etc. We added the ability to allow doctors to register themselves on their platform subject to admin approval, minimizing the hassle of admin. And also added the ability to allow others to advertise on their platform and allow doctors to assign their orders directly to an affiliated pharmacy or a lab.

My Doctor Expert

Business Benefits

After launching the platform on 22/11/2021, My Doctor Expert has been witnessing substantial ROI ever since. And the cash influx has allowed them to expand their services to other areas Corporate wellness, surgery appointments, Physiotherapy at home, etc.

Their online integrated healthcare platform is handling all the orders like a charm, which is resulting in patient contentment. They are releasing all the features step-by-step, which keeps their patients engaged and interested in their platform. EMed HealthTech is proud to be working with dedicated clients like My Doctor Expert.

Business Benefits
My-Family-Pharmacy

My Family Pharmacy – ePharmacy Marketplace

About Project

My Family Pharmacy LLP is a wholesale chain based in Ahmedabad, Gujarat. They are well known for their large distribution channel. They launched an ePharmacy aggregator marketplace to empower small medical owners and help them sustain themselves against the ePharma giants. Their B2C marketplace module connects local retailers, wherein the orders are assigned to nearby pharmacy stores. This platform connects local pharmacies in Ahmedabad city with their customers.

My Family Pharmacy
My-Family-Pharmacy-mobile

Key Challenges

They bring small pharmacy owners online and then do the marketing on their behalf. As My Family Pharmacy set out to implement this complicated concept in the city, they needed to convince both the medical store owners and end-users. They were also required to provide the delivery personnel facility to the pharmacies that didn’t have them, so they needed to verify the order delivery. It was pretty challenging to develop all the requirements while keeping the user journey smooth.

Solution

EMed HealthTech worked as a technical partner for My Family Pharmacy and developed an elegant platform that allowed them to scale quickly. EMed HealthTech also provided promotional content and banners to help them with marketing. We kept the UI minimalistic for easy onboarding. We also developed a delivery personnel app and integrated it with the main app to send order confirmation, order ship, and order delivered notifications. We also added digital signature functionality to confirm the order delivery.

My-Family-Pharmacy

Business Benefits

After launching their B2C marketplace on 1st April 2021, My Family Pharmacy is witnessing steady growth in the number of pharmacies onboarded. Their platform efficiently handles orders and can display and assign orders based on the customer’s location. As they have many pharmacies across the city, they can ensure same-day delivery and returns. Additionally, they can sell medicines from any pharmacy, so they always have most of them in stock.

Considering all these things, they are able to garner huge returns without investing much in infrastructure costs. Local pharmacy owners have welcomed this concept with open arms, as now they can compete against other big online pharmacy players. EMed HealthTech is proud to work with clients like My Family Pharmacy.

Business Benefits
avisa

Avisa – Integrated Healthcare Platform

About Project

Avisa, a new Indian healthcare platform provider, is based in New Delhi. Currently, they offer a complete healthcare solution for their patient that includes virtual doctor consultations, an online pharmacy, and lab booking facilities.

To reach a more extensive customer base, they have partnered with various third-party healthcare providers such as 1mg, Portea, Critical Care Unified, Sugar. fit, and Oncquest.

They approached EMed HealthTech when they wanted to create an integrated platform for healthcare. This platform would allow them to seamlessly integrate with other providers, handle their large network, and provide a user-friendly experience to end-users.

avisa
avisa-mobile

Key Challenges

Avisa has tied up with 1mg for medicine delivery to other areas and with Portea to extend lab booking services to patients’ homes. They needed a way by which their patients could access those services and avail of exclusive offers. They also wanted to differentiate their services and present them in such a way that would not overwhelm their patients. They needed an easy-to-use interface for their vast array of services.

Solution

EMed HealthTech applied its award-winning skills and succeeded in overcoming all challenges. EMed HealthTech created a platform that suited Avisa perfectly.

They are able to offer all their services like lab packages from all their connected labs, health checkups by categories, popular packages, searching of doctors based on symptoms, and specialization, category-wise medicines, etc., in an intuitive way to their patients.

They have also been able to integrate My Rx. Expert wherein patients who do not have a valid prescription to purchase prescription drudge can route their orders through partner chemists, who generate prescriptions on their behalf.

EMed HealthTech has provided them with functionality by which their customers can get all their details merely by scanning a QR code.

avisa

Business Benefits

Since launching its healthcare platform made by EMed HealthTech, Avisa has its eyes firmly set on becoming one of the best healthcare platform providers in Delhi. Their patients have so far bestowed them with good reviews because this platform is like a nifty app for their healthcare needs. They do not need to go anywhere else.

Launching the platform has been beneficial to Avisa as well. They have a prescription forwarding service, where doctors can directly forward prescriptions to the connected pharmacy as well as the lab, so the success in one service line is guaranteed to be the success in all others.

EMed HealthTech is proud to have worked with clients like Avisa.

Business Benefits