Online Pharmacy Service: Benefits of Building Pharmacy App & Website

Online Pharmacy Service: Benefits of Building Pharmacy App & Website

Online Pharmacy Service: Benefits of Building Your Online Pharmacy App & Website

The pandemic has forced almost all services to find a presence or migrate permanently to the online space to ensure their survival. While becoming a preferred way for customers to shop, it is also profitable for sellers. This is true for businesses in many sectors, including healthcare. Online pharmacies are on the rise and proving to be a financially lucrative model for healthcare companies. A recent market study estimates that online pharmacies will generate a revenue of around USD 210.35 Billion by 2028.

If you’re thinking about building an online pharmacy app, this article is just for you. Read on to learn more about the potential of online pharmacy apps, their applications, and their development.

 

Why Do Pharmacies Need an App?

With the global pandemic shifting consumer patterns, a large source of pharmaceutical revenue has shifted to online presences. However, with the potential to integrate more than just a medicine delivery system, online pharmacy services are competing to create a personalized user experience.

With an application online, a pharmacy can potentially integrate a lot of creative aspects into it, thus increasing sales and retaining customers. Some of them are:

  1. Give detailed information on the prescription, its side effects, and dosage.
  2. Online consultation with specialized doctors.
  3. Personalized sessions with certified pharmacists.
  4. Technical solutions to find alternatives to the prescription.
  5. Personalized setting to remind daily medicine intake.
  6. Alerts when incompatible drugs are bought together.
  7. Customized plans for continued purchases.

Bringing in these features and more innovative ideas are winning over more customers and bolting pharmacies to top positions in the market. These are proof enough that the pharmaceutical industry stands to gain from the online market.

Benefits of Having a Pharmacy App/Website

Here is a quick look at some of the perks of having an online application and/or website for your pharmacy.

  1. Low initial investments: An online presence means you can cut down on offline expenses like rent for the premises. It can also be run on minimal staff. The initial costs will however include developing a functional application.
  2. Low Risk, faster turnover: The risk associated with an online pharmacy is low compared to an offline pharmacy. You can also convert your physical space into a storage facility and use it to run a larger online presence.
  3. Consistent sale and customer retention: Unlike your brick-and-mortar pharmacy, your e-pharmacy is available 24×7. It caters to an extremely larger crowd than your physical pharmacy can afford. Hence you can expect, of course, decent marketing, and a steady and consistent sale. With personalized discounts and packages, you can also make sure you have higher customer retention.

Now, let’s talk about how to build an online pharmacy, its features, and possible rewards for business owners.

 

How To Start An Online Pharmacy?

One cannot emphasize enough the importance of a customer-friendly user interface when it comes to online pharmacy app development. In other words, the app should be easy enough for even less tech-savvy customers to navigate and use.

Before you add various features to your app or website, it is important to have an idea of the basic flow of the ordering and delivery process. Here’s a checklist to follow:

  1. Searchbar – to find the medicine or its alternative
  2. Verification – the app/website can verify prescription if necessary
  3. Cart – A cart is prepared to add medicines before checkout
  4. Order placement – users can order the products and choose the ideal shipping option.
  5. Payment gateway – a secure payment method featuring all payment methods.

The Core Features of an Online Pharmacy App

The core features of the application or website should cover all of the above processes and more. Here is a detailed look at the various core features that should feature in your website to make it functional.

  1. Exhaustive product catalog

Your online application should feature an exhaustive list of all your products, their availability, and details. This allows the customer to choose from similar products based on price or discounts. They can also track medicines that are out of stock, track orders, and make payments through trusted portals.

     2. Loyalty programs for regulars

A loyalty program or a discount card functions much the same way online as it is offline. But the chances of it being redeemed are higher in an online facility. Such options make sure customers come back again.

     3. Smart detections and QR scanning

It is easier for customers to simply scan the QR of a particular product or take a picture to check availability. Such systems help the customer find the medicine or its closest alternative.

    4. Customized deals and discounts

With a good marketing strategy, your online pharmacy can give customized deals and discounts to customers to increase customer retention. Special packages can be developed that take into account subscription model purchases.

     5. Feedback and testimonials

Genuine feedback can help improve customer service. Reviews and testimonials improve sales and increase the level of trust. Having a dedicated feedback section ensures building a relationship with the customer.

     6. Online Assistance

If the customer is unable to make a decision, there must be assistance provided on-site to guide them. A certified pharmacist can help customers make the right decision regarding choosing medicines.

      7. Connecting to offline stores

Linking your customers to your offline stores to redeem benefits will increase your customer retention at both online and offline stores. Having automatic location detection and clear instructions to reach your offline facility ensures you have a steady inflow of customers.

 

Final Thought

Like any industry that has created an online presence, the pharmacy stands to benefit too. It is a long-term investment and one that is going to cost you much less than you would anticipate in running a full-fledged offline store. The major expenses that you are bound to face are the ones required for web developing or application development. Once that is out of the way you can easily run your business without any hassles.

If you’re planning to build a medicine delivery app to expand your business, this is an opportune time to do it. Consult our team of online pharmacy app development experts to get started today!

Medicine-Delivery-App

Medicine Delivery App Development Guide for Online Pharmacies

The pandemic has driven healthcare systems and pharmacy retailers worldwide to embrace digitization. Medicine delivery apps have been a massive game-changer amidst the crisis, enabling consumers to get their medicines and pharmacy products delivered to their doorsteps while their lives were restricted indoors. Since then, these apps have grown in popularity as consumers get accustomed to buying medications online rather than from traditional brick-and-mortar stores. 

If you are in the pharmacy business and looking to shift to an e-commerce platform, this guide is for you. But before we dive into how you can start your medicine delivery app development from scratch, let’s look at some of the hottest trends for online pharmacies.  

 

E-Pharmacy Trends

Trends in the online medicine market indicate that:

  1. Online medical services may cross over USD 300 billion by 2025
  2. E-pharmacies are expected to show seven times growth to reach $3.7 billion by 2022
  3. The global pharmaceutical drug delivery market is expected to grow at a CAGR of 6.4% to reach $1.7 trillion by 2023

 

Top Benefits of Medicine Delivery Apps

Consumers often prefer medicine delivery apps due to the ease of use, wherein they can order medicines online with just a few clicks and have them delivered to their doorstep. Besides, there are advantages like privacy, no travel costs involved, easy check on medicine availability, and more competitive prices when buying online. 

For pharmacy retailers, the advantages that medicine delivery apps provide are:

  1. Improved customer base
  2. Improved brand building
  3. Enhanced marketing options
  4. Higher revenue generation
  5. Easy and secured payment

 

Popular Business Models of Medicine Delivery App

Single-Store Model: In this model, a single store or medical company develops a single integrated medicine delivery app and enlists all available medications. Users can easily browse through the medicines available, choose the required items, and place an order for delivery. You can sell medicines through this model if you own a single pharmacy store.

Aggregator Model: This model allows an investor or business owner to create an online pharmacy marketplace by collaborating with different pharmaceutical stores, enabling them to sell medicines through their mobile app. Customers get a wide range of options to purchase medicines from all enlisted stores.

Customer-Oriented model: In this model, you can create a direct connection with the customer without involving any middleman in the transaction. 

 

Key Features of Medicine Delivery App Development

As an experienced medicine delivery app developer, our team at EMed recommends a good medicine delivery app to have role-based user permissions. There should be four user roles – customer, pharmacist, admin, and courier delivery, with each role having a specific list of feature stacks. Let’s talk about them one by one. 

Medicine Delivery App Features for Customers:

 

feature-customer

 

  1. Registration and login – Customers need to be able to easily register and log in using a mobile number or email ID and password.
  2. User profiles – Customers should be able to manage their profiles, delivery addresses, payment details, etc.
  3. Prescription upload – A medicine ordering app development should allow customers to upload pictures of their prescription and get them reviewed by a pharmacist.
  4. Search medicines – It should be easy to search for medicines through filters.
  5. Drug Details – Before ordering, customers should be able to check the details of medicines, and manufacturers and compare prices. And also able to find generic alternatives to branded medicines. 

 

Medicine Delivery App Features for Pharmacy:

 

pharmacy-features

  1. Easy account set up – To enable quick, easy onboarding for pharmacies. 
  2. Store details – Pharmacy owner or manager should be able to add, change, and remove medication lists and information related to medication.
  3. Digital prescriptionsPharmacists should be able to review uploaded digital prescriptions.
  4. Product management – To help the pharmacy owner manage and update product details.
  5. Order management: Pharmacists should be able to manage order processing and returns. 
  6. Category: Add & Manage product category and sub-category
  7. Manage payments – To receive payments directly and track all payment details in real-time.
  8. Import Products: Import Products in bulk for a specific category with the help of a sample xls file
  9. Discounts and offers – To provide discounts and offers on medications as part of marketing strategies.
  10. Order history – To give users access to the complete history of their past orders.
  11. Ratings and reviewsTo view and manage user reviews and ratings.

 

Medicine Delivery App Features for Admins:

admin-features

 

  1. Dashboard – Admins should be able to view and manage all ongoing orders, active pharmacists, customers, delivery personnel, and overall earnings on a single web view.
  2. Inventory – To help manage medicines inventory and notify on low stocks and expiry dates.
  3. Manage customers and suppliers – To manage registered customers, suppliers, and manufacturers.
  4. Manage Store: Super admin can enable/disable/delete the listed pharmacy stores.
  5. Assign order based on location: Super admin can view the customer orders and the orders will be assigned to the nearest store from the delivery location.
  6. Analytics and reports – Admins should be able to check all operational data and statistics to create reports on business workflow.
  7. Marketing actions – To take marketing activities based on analytics and reports to attract customers and increase business.
  8. Payment collections – To keep track of weekly, monthly, and yearly earnings.

 

Medicine Delivery App Features for In-house Courier:

in-house

 

  1. Manage Profile
  2. Set Status of Package Delivery Progress
  3. Order Notification in Real-time
  4. Track Delivery Route
  5. Call or Text Customers for delivery coordination

 

Cost to Develop an Online Pharmacy App

Now that you’ve decided on medicine delivery app development, the model type, and features to be integrated, it is time to consider how much the app will cost. 

The cost of developing a pharmacy app depends on the following factors:

  1. Number of dashboards and features in each dashboard
  2. Hourly rates of the medicine delivery app development company
  3. Number of platforms (iOS, Android)
  4. UI/UX design
  5. App maintenance cost
  6. Back-end integration and testing

 

Medicine Delivery App SDLC

The software development life cycle (SDLC) of our medicine delivery application is as follows:

  1. Analysis – Our expert team will analyze user requirements and use them to prepare technical documentation
  2. UI/UX Design – The next stage is developing the interaction between design elements and finalizing the UI/UX of the app.
  3. Development – Once the app design is ready, the front-end and back-end coding are integrated to create a fully functional app.
  4. Testing – The app is tested to check the key areas like usability, security, interface, etc.
  5. Deployment – After thorough testing and re-testing, the app is deployed to the server using FTP, and subsequently final test is performed.
  6. Maintenance – Once the app is published, we provide maintenance and support to ensure smooth, bug-free operation. 

 To know more about Medicine Delivery App Development: How Your Pharmacy Can Sell Online? check this out.

Frequently Asked Questions

  1. What platforms can you work on?

 We work on the most popular app development platforms like Android and iOS. 

  1. How much does it cost to develop an app?

According to our estimates, a basic medicine delivery app may cost anywhere between $25,000 and $40,000, while the ones with more advanced features can cost as high as $40,000-$70,000. 

  1. Why should I hire EMed Healthtech for developing my medicine delivery app?

EMed Healthtech is a leading medicine delivery app development company with years of deep industry experience and proven expertise in building precise apps based on the client’s needs. We have custom and cost-effective app development solutions for start-ups and established businesses. 

If you want to explore building a medicine delivery app with us or simply wish to learn more about our app development services, get in touch with us today!

Medicine Delivery App Development: How Your Pharmacy Can Sell Online?

Medicine Delivery App Development: How Your Pharmacy Can Sell Online?

The competition in the healthcare sector is intensifying day by day. If you are running a pharmacy business and wish to expand it further, you first need to devise a solid strategy to make your business stand out and attract more business. 

Online pharmacy apps and medicine delivery apps are among the top trends in B2C and B2B healthcare segments, creating colossal business potential and widening reach for pharmacy businesses. 

 

The Role of Medicine Delivery App Development Today

Hopping from store to store to find prescription medicines is not something today’s consumers prefer to do anymore. With telemedicine spreading as an efficient and affordable way to access quality healthcare and medication from the comfort of their homes, people are increasingly warming up to medicine ordering apps and online pharmacies.

Pharmacy businesses have also gone to great lengths to make the ordering process as simple as possible for their customers. People can easily browse through all the different categories of medicines and add the ones they need into the cart. Then they need to add the delivery address and choose the payment method, and they will receive the medicines right at their doorstep.

Pharmacy businesses can attract and retain a larger customer base by offering medicine delivery services. Medicine delivery apps are a lifesaver for people who want to avoid long queues at their local pharmacy. This is especially true for elderly patients suffering from various health complications.

 

Top Reasons for the Popularity of Medicine Delivery Apps

Online pharmacy apps have been enjoying widespread popularity over the last couple of years. In 2020, the coronavirus pandemic forced people inside their homes, generating an almost 60-70% rise in consumers buying their medicines online. This trend urged more and more pharmacy companies to launch their own apps to serve the market demands and grow their business. 

Here are some reasons why medicine delivery apps are so popular:

Quick ordering process: Ordering medicines on an online pharmacy app is super easy as you only need to search for the prescribed drugs, add them to your cart, and confirm your order. And you can do all this in just a few clicks!

No traveling needed: You don’t need to step out of your house or hop from one store to another when using a medicine delivery app. Your order will be delivered to your doorstep by the pharmacy. 

Numerous discounts: Apart from saving on travel expenses, you can also get heavy discounts on your orders. Pharmacy companies often provide medicines at a competitive price to attract more buyers to their online stores.

Access to detailed information: You can access all the information regarding a specific medicine prior to buying it right from the app. You can check all the details from the ingredients to benefits and probable side effects.

Instant notifications: Medicine delivery app development companies offer instant push notifications to keep users informed of orders, restocking of particular medicines, discounts, and so on. 

 

The Main User Roles and Features in an Online Pharmacy App 

Before you dive into the medicine delivery app development process, it’s essential to decide on the features you want to include in your application. Usually, such apps consist of three separate panels – the customer app, the pharmacist panel, and the admin panel. Below are some key features that you can include to make your app stand out from the rest.

The main features of the customer app:

  • Intuitive UI – An easy-to-use app interface can boost user engagement and satisfaction.
  • Quick search – Easy search features to allow customers to find the medicine they are looking for.
  • Prescription upload – Directly upload a picture of your prescription from your phone gallery.
  • View order history – View past orders in just a few clicks and reorder the required medicines.
  • Customer wallet feature – Enable customers to make quicker payments and process faster returns through the customer wallet option.
  • Alternative medicine search – Easily identify the substitute medicines with the same composition as those you are searching for.

 

Key features for the pharmacist panel:

  • Product catalog management – Divide the available medicines into different categories to make finding the right medicine easier.
  • Information management – Add and update the details for all the available medicines.
  • View orders – View orders and accept or decline them depending on availability.
  • Real-time chat – Instantly address customer queries with the in-app chat feature.
  • Report generation – Generate sales reports in just a few clicks.

 

The main features of the admin panel:

  • Order management – View, manage and track all orders from the admin dashboard
  • Returns and refund management – Accept return requests and process refunds directly into the customer’s wallet or bank account.
  • Targeted discounts – Provide targeted discounts to customers based on their browsing history and past orders.
  • Reports and analytics – Generate reports instantly from the app.

 

Five Ways an Online Pharmacy App Can Help You Sell More Online 

If you are looking to boost your sales figures, here are a few reasons why launching an online pharmacy app can benefit your business.

  1. Provides a competitive edge: Launching an intuitive and efficient app can help your business stand out from the rest of your competitors. Moreover, you can sell your products at a competitive price by offering discounts to attract more customers to your brand.
  2. Showcase products effectively: A mobile app makes it easier for pharmacy businesses to showcase their entire range of products to potential customers. Moreover, customers can also gain access to all the necessary information about the product before purchasing.
  3. Better customer experience: When you build a fast and efficient app that customers can use without any hassles, they will be more inclined to stick to it. Be sure to include a range of practical features to ensure a positive customer experience. This will help you boost the online sales value.
  4. Boosts brand loyalty: The only way to increase brand loyalty and develop a solid customer base is by providing them with the services they need efficiently. And a mobile app can help you achieve just that. When you provide a positive shopping and delivery experience, customers would also opt to use your app for future orders.
  5. More efficient marketing: You can use your medicine delivery app to implement a strategic marketing plan. Since people spend a considerable part of their time using their smartphones, your customers are more likely to view promotions and deals that appear in the form of app notifications.

Check out the guide for Medicine App Delivery Development

If you haven’t yet planned how to launch a medicine delivery app, now is the time to take the plunge. At EMed HealthTech, we offer exceptional online pharmacy app development services to help boost your business revenue. Reach out to our expert team with your requirements today!

B2B Online Pharmacy Accelerates the Digital Transformation of Local Store

B2B Online Pharmacy Accelerates the Digital Transformation of Local Store

E-commerce has been around for a while now, slowly but steadily becoming a significant part of the average shopper’s habits. The pandemic has given this market a major boost, and the only way to go is up! However, the playing field is still wide open when it comes to online pharmacies. 

One of the crucial deciding factors in how pharmacies will perform in the near future is their ability to move ahead with changing market patterns and incorporating digital technologies. Online pharmacy apps are a great way to secure your market share with the rapidly evolving technology. Read on to find out how b2b online pharmacy apps are bound to speed up the digital transformation of local pharmacies.

 

Changing Expectations

The modern consumer wants convenience! With high standards in order, shipping, and overall customer experience, set by large retail brands, customers expect the same from their healthcare providers.

With a B2B online pharmacy app, you can target the ever-increasing number of customers looking for the ease of online ordering, discreet shipping, and doorstep delivery. The convenience of not having to travel for medicines is a boon to patients with critical conditions, and with an online mechanism to support them, they would never go back to the old ways. 

This also reduces their dependence on another person for their prescription drugs, motivating them to take their health into their own hands.

 

The Data Says It All About B2B Medicine Delivery App

Whether you are in the retail pharmacy space or the B2B industry, having a B2B medicine delivery app is fast becoming a preference, if not a necessity. Experts predict that the global e-pharmacy market will increase from USD 49,727 million in 2018 to USD 177,794 in 2026. If pandemic-like situations prevail, this already high CAGR of 17% could also get a rapid boost. 

Local pharmacies have a considerable role to play in this growth. With a world-class B2B online pharmacy app developed by experts like EMed HealthTech, local pharmacies can easily tap into this multi-million-dollar market. Needless to say, if a business fails to capitalize on this, there would be hundreds of others to take its place.

We all have seen how poor technological readiness and inadequate infrastructures derailed access to proper healthcare services for millions of patients in recent times. With the right technological frameworks in place, you can save your business and ensure timely healthcare for thousands of patients.

 

Why Make the Shift to Online Pharmacy?

Health care services have traditionally been online, but the recent shift in customers’ perceptions has changed. The modern consumer prefers ordering online and wants everything delivered to their doorstep. Now that they have discovered the comforts of doctor consultations through video conferencing and online health test reports, there is no going back. Thanks to the COVID-led restrictions on the physical movement of people, the world has started taking the online world ever more seriously.

With fierce competition and the ruthless struggle for sales, local pharmacies that stick to the traditional ways are likely to suffer. On the other hand, the ones that invest in developing online ordering methodologies are future-proofing their businesses.

Powerful smartphones and high-speed internet had already put the world at people’s fingertips. Throw user-friendly applications into the mix, and what you have is a lethal combination for sales. For a B2B online pharmacy, dedicated apps expand the market reach and ensure sales in these changing times. 

 

Discover More About Online Pharmacy

The role of pharmacies may have historically been limited to fulfilling prescriptions given by medical practitioners, but with digital technologies, you can also tap into other avenues.

Providing Information to patients about appropriate healthcare regimes, diet, and lifestyle for their conditions is one way to go. You can also disseminate knowledge about the appropriate vaccination and preventive diagnosis to help patients get on the right track to health management. 

Credible information builds authority and brings customers into your ecosystem, enabling you to get customers without spending on advertisements and SEO. You can even turn these potential customers into loyal advocates for your services. 

 

How to Go About B2B Online Pharmacy? 

Whether your business is direct to patients or the B2B pharmacy industry, beginning the digital transformation for your pharmacy business is an easy, step-by-step process that promises excellent results for every model. 

Here are the tactics you can implement to ensure your business ushers into the new era of online services. 

  1. Form a digital base with social media channels, online business pages, and a B2B pharmacy website to keep your current customers updated with the latest offers, deals, and combos. Regularly posting and maintaining these channels also train the online algorithms to show your information to potential customers who search for similar services online.
  2. A dedicated B2B Online Pharmacy Application works wonders for smartphone users looking for quality e-pharmacy services. So, it would be fruitful to invest in a high-quality application with exciting features, a great user interface, and powerful performance. Custom-made applications developed according to your business needs would serve you better than standard models.
  3. Integrate your channels, phones, and online tactics into one cohesive ecosystem that allows you to stay on top of your game. Setting up analytics, online advertisements, and mapping your online business with maps helps customers verify your presence and build trust. Regular monitoring of your customer reviews and handling complaints is also an essential part of this process.
  4. Perform a weekly or monthly analysis of your data streams to understand where to put your focus, who to focus on, and when to take action. The details of your customer demographics and deep insights into your online data can help reveal areas of opportunity, which in turn helps in targeted advertisements and online campaigns to boost business.

  

EMed HealthTech is your partner in the digital transformation of your pharmacy and healthcare business. We design state-of-the-art B2B online pharmacy apps, customize them to suit your requirements, and are built to withstand the test of time. Our technological innovations have been tested and deployed with hundreds of businesses around the globe. To know more about our app and how it can help your pharmacy business, schedule a free online consultation with our experts today!