5-Tips-on-How-to-Drive-Efficiency-Through-Pharmacy-Software

5 Tips on How to Drive Efficiency Through Pharmacy Software

The pervasive nature of technology and its immense applications has transformed the face of pharmacies. From being just a place to get your meds to a business that focuses on customer relations and automation, the way a pharmacy function has been revolutionized by technology. Independent pharmacies that are reluctant to accept the new tech are finding themself losing out on the game.

This article looks at pharmacy software used to automate and optimize the operations of a pharmacy and specifically looks at how each of its features benefits the pharmacy by driving its efficiency. We also look at how online pharmacy software development happens.

 

What is a Pharmacy Software Development?

Online pharmacy apps, pharmacy software, information systems, or pharmacy management systems improve pharmacy operations, promote better patient health outcomes and increase revenue for the pharmacy. They track and report drug costs, usage, correct medication process, compliance, and patient safety.

Pharmacy software consists of a connected computer system with multiple access points, and a user interface with the patient’s profiles, inventory management, drug information, and billing options. Depending upon the pharmacy software you use, more features may or may not be available. These systems can be integrated with other systems, like a hospital management system.

Some of the significant features of pharmacy management software are discussed below.

features-of-pharmacy-software

1. Inventory Management System: Pharmacy owners can keep track of the drug supply and make data-driven decisions. Connect ERP software, online stores, and marketplaces and keep a record of stock levels. Add products with various SKU (stock-keeping units) codes. Eliminates challenges for product availability.

2. Customer Management System: Manage customer data like contacts, health records, feedback, etc., in an automated solution. Pharmacists can use feedback and reviews to make better business strategies. The automated system adds new contacts to the list with every update.

3. Supply management: Pharmacists can integrate with wholesalers and seamlessly place purchase orders. Refilling stock, product performance tracking, and stock levels with a supply management module.

4. Sales management: Pharmacy software helps you to easily and efficiently manage your sales. Now you can keep track of every sale, the price of every drug and equipment sold, and also the profit made. You can also analyze your pharmacy business prospect and the flow of cash, and get the information you required to optimize the whole sales process.

5. Reports: Pharmacy management software stores large amounts of data regarding sales, purchases, and overall performance. All of these data are aggregated into reports. These reports can be used for business strategy, inspection, and even insights into operations.

6. Integration with Third-party Software: Manage back-office operations, data flow between inventory data, e-prescription software, patient records, POS (point of sale), etc. The software can manage third-party software for messages and alerts, insurance claims, etc, via integration.

Let us now look at how these features of pharmacy software increase the efficiency of a pharmacy.

How Does Pharmacy Software management Increase Efficiency?

Pharmacy management software is a significant upgrade to the operations of a pharmacy. It increases the performance and efficiency of its operations. Let us look at how the features mentioned earlier come together to increase the efficiency of a pharmacy. Read about the online pharmacy services that can benefit from pharmacy apps and websites.

Better Customer Experience

Pharmacy management software allows you to store a lot of data about a customer in the system. The purchase history of the customer, insurance information, and other medical data. All of these are valuable in building a good customer relationship. With this information, you can personalize services from the pharmacy. You can cater to the customer’s specific needs, follow up on their prescriptions and refill as per schedule. You can send out customized text messages intimating them of upcoming refills.

Pharmacists can also keep track of their allergies and provide drugs that suit them. They can also give information on drug interactions and counteractions of drugs. Pharmacists can also suggest economical options for medicines and even suggest recurring plans for long-term illnesses. All of these increase customer satisfaction and retention, thus increasing the efficiency of the operations.

Good Resource Management

A lot of resources pass through a pharmacy. Managing them efficiently increases the overall efficiency of the pharmacy. Resources can be efficiently allocated and accounted for with the different features of the pharmacy software.

All your available stock of medicines and equipment and out-of-stock items can be accounted for using the inventory management feature. Orders dispatched to your customers, special orders, and incoming orders can all be tracked, and reports made using the order tracking feature.

All the billing activities of incoming and outgoing transactions can be managed with the invoicing functionality. You can make better decisions that improve your business with a better understanding of your financial matters. Online software can account for the business matters of multiple locations with a single platform.

Reduces Billing and Medication Errors

As a place that makes many transactions, there is always a chance for error in a pharmacy. That is when pharmacists did everything manually, with pen and paper. In the digital age, the chances of error have also significantly reduced. Most errors occur either in the billing department, where there is some counting error or in the dispensing department, where the medicine given is not the one prescribed. With computerized billing and e-prescriptions, transactions are much more efficient, improving the overall efficiency of the pharmacy.

Offering Online Services

The pandemic and the boom of online services have made pharmacies a leading player in the online market. You’d be surprised to know how willingly customers choose an online pharmacy over a brick-and-mortar store. It would be a miss to not provide your services online too. Here is how B2B online pharmacies are bound to speed up the digital transformation of local pharmacies.

Good pharmacy software provides the provisions to engage customers through online sales portals. With effective cloud integration, your business can soar online as well. With an online business up and running, you are making the most out of your resources and thus enhancing your business prospects. Your pharmacy will have a larger customer base and better brand awareness with an online business.

Effective Sales Management

Good pharmacy software can manage your sales efficiently. It can track all the sales happening at your pharmacy. With this feature, you will know in detail about every sale, the price of each medicine or equipment sold, and the profit made with each transaction. All of these data can be aggregated to generate reports that give insights into your business. Backed with the proper data, you can optimize your business. For example, you can look at the reports, know what sells well and what doesn’t, and then replace the slower-moving item with an in-demand item.

How To Build an Online Pharmacy Software?

Now that you know how beneficial it is to have online pharmacy software to run your pharmacy, you can give your pharmacy an edge with pharmacy app development. Our team at EMed HealthTech is fully dedicated to building your online pharmacy software with finesse. As developers of the best pharmacy apps for pharmacies worldwide, we will help your business grow and thrive through well-designed, stable, and secure apps. To know more, get in touch with us today and start a free trial of SaaS pharmacy software at EMed HealthTech!

Medicine-Delivery-App-Development

Medicine Delivery App: Key Features, Cost and More

The pharmacy business is a lucrative one with a high-profit margin. Hence the competition in the field is also incredibly high. You would know how tough it is to keep business moving as a competitor. Staying ahead of the competition is a matter of survival. Technology is a key player in taking the business to a new level.

With online platforms to buy and sell medicines being the norm of the post-COVID world, pharmacies adopt various business development strategies to get an advantage against competitors. According to leading studies, modern customers are inclined to choose the online marketplace over the physical ones.

This article looks at what goes into the medicine delivery app development process. This will help you get started on your journey of building your app.

What is a Medicine Delivery App?

Medicine delivery apps are the online mode by which customers can buy medicine and have it delivered to their doorstep. They can choose medicines at competitive prices without stepping out of their homes.

Medicine delivery apps typically sell healthcare, OTC, and medical equipment online. Some apps also offer you the facility to book diagnostic test services online, like blood tests, full body checkups, lab tests, and preventative health checkups. Find the detailed guide on how to sell medicines using the medicine delivery app.

Medicine delivery apps have proven to be highly beneficial for pharmacies. It is beneficial for both the users and the pharmacists. Customers choose online platforms to avoid going to a physical store or if they are rendered unable due to medical conditions. Online delivery apps also provide offers and discounts which they can avail of. For pharmacists, this means they can increase sales. With better brand coverage, they can ensure that sales go up. They also have a greater reach among customers than a brick-and-mortar store would give.

 

What’s in a Medicine Delivery App?

There are typically four interfaces for a medicine delivery app. They are the Customer app, the pharmacy app, the Admin app, and the Driver app. Each of them has different functionalities. Let us look at the user-wise key features of a medicine delivery app.

Features of Customer App

  1. An easy-to-use UI – user interface
  2. Registration and login with phone number and password
  3. User profile to add useful information like address, contact details, etc
  4. Medicine-wise search & also identify the substitute medicines
  5. Upload prescriptions in the form of pharmacist-approved images
  6. View past orders and reorder the required medicines
  7. Wallet system to make quicker payments and process faster returns
  8. Secured payments with third-party payment providers
  9. Order tracking to locate order status
  10. Interact with the pharmacist in in-app chat in real-time

Features of Pharmacy Dashboard

  1. Generate reports in just a few clicks
  2. Check the orders assigned to him

Features of Admin Dashboard

  1. Manage users and pharmacies
  2. View, manage and track orders
  3. Returns and refund management
  4. Provide category-wise discounts to customers
  5. Provide promo code and Refer & Earn facility
  6. SEO management & EMail marketing
  7. The track received orders and pending deliveries
  8. Inventory management with real-time info on stocks
  9. Different dashboards for different roles across departments
  10. Reports & Analytics to track performance

Features of Medicine Delivery Boy App

  1. Driver profile which creates a profile for each driver
  2. Delivery status, location, and order status can be understood
  3. Instant notification on delivered orders
  4. Route optimization with online maps, hence faster delivery

 

How Much Does Medicine Delivery App Development Cost?

Creating an app from scratch is an expensive process. But what decides the expenses depend upon a lot of different factors. These are some of the parameters that determine the cost of app development. There can be a great difference in the prices when you are developing the app in-house compared to outsourcing it.

  1. What features does the app have?
  2. The platforms the app runs in – iOS, Android
  3. Compliance to regulations
  4. The location where your outsourced team is based
  5. Duration of the time development process
  6. Market research and business analysis

Step-by-Step Process of Developing a Medicine Delivery App

When you venture out to create a medicine delivery app, you need to know a couple of things. First, you need to identify your unique selling prospect or USP. This has to be what sets you apart from your competitors. Let us look at the process of developing an online pharmacy or medicine delivery app.

  1. Study the Market: Before you begin, you need to know what your market size is, who your competitors are, what hurdles you may face, and the scope of growth in your region.
  2. Hire a Professional software developer company: Hiring a medicine app development company can save you from many problems you can face as they are experts in what they do.
  3. Find a business model and monetization strategy: Every business has a monetization strategy that works for them. After thorough research, you can find what works for you and your business model.
  4. Launch a prototype first: Instead of cramming all of the features into a single app and launching it, develop a basic version and add the additional features.
  5. App Maintenance: The app is not a one-time production. It requires constant monitoring for an error-free life. Even before it is launched, it has to be tested thoroughly for bugs. It is also important that you constantly update the app for the best user experience.
  6. Vibrant marketing: An app cannot market itself. You have it do it. Make sure you have a rigorous marketing strategy that ensures your app gets the maximum visibility. Once your app is out there, your advertisements should focus on building a strong and recurrent customer base.

Also, read Medicine Delivery App Development Guide for Online Pharmacies.

Summing It Up

Building a medicine delivery app is no easy task. There is so much work and effort that goes into different fronts. When all of this comes together, you get a fully functional and useful app. You can either put together an in-house team to create the app for you or outsource the job to a medicine delivery app development company. Doing it in-house can be very expensive as you have to do it from scratch, provide the technology and infrastructure, and wager on a team working together for the first time.

On the contrary, outsourcing means you are enlisting the help of experts who have done it before. An experienced and talented team like EMed HealthTech can help you realize your medicine delivery app at great speeds. EMed HealthTech has been providing app development services in the medical field and accumulating experience along the way. Reach out to us today at EMed HealthTech and start a free trial of SaaS pharmacy software.

Online Pharmacy Service: Benefits of Building Pharmacy App & Website

Online Pharmacy Service: Benefits of Building Pharmacy App & Website

Online Pharmacy Service: Benefits of Building Your Online Pharmacy App & Website

The pandemic has forced almost all services to find a presence or migrate permanently to the online space to ensure their survival. While becoming a preferred way for customers to shop, it is also profitable for sellers. This is true for businesses in many sectors, including healthcare. Online pharmacies are on the rise and proving to be a financially lucrative model for healthcare companies. A recent market study estimates that online pharmacies will generate a revenue of around USD 210.35 Billion by 2028.

If you’re thinking about building an online pharmacy app, this article is just for you. Read on to learn more about the potential of online pharmacy apps, their applications, and their development.

 

Why Do Pharmacies Need an App?

With the global pandemic shifting consumer patterns, a large source of pharmaceutical revenue has shifted to an online presence. However, with the potential to integrate more than just a medicine delivery system, online pharmacy services are competing to create a personalized user experience.

With an application online, a pharmacy can potentially integrate a lot of creative aspects into it, thus increasing sales and retaining customers. Some of them are:

  1. Give detailed information on the prescription, its side effects, and dosage.
  2. Online consultation with specialized doctors.
  3. Personalized sessions with certified pharmacists.
  4. Technical solutions to find alternatives to the prescription.
  5. Personalized setting to remind daily medicine intake.
  6. Alerts when incompatible drugs are bought together.
  7. Customized plans for continued purchases.

Bringing in these features and more innovative ideas are winning over more customers and bolting pharmacies to top positions in the market. These are proof enough that the pharmaceutical industry stands to gain from the online market.

Benefits of Having a Pharmacy App/Website

Here is a quick look at some of the perks of having an online application and/or website for your pharmacy.

  1. Low initial investments: An online presence means you can cut down on offline expenses like rent for the premises. It can also be run on minimal staff. The initial costs will however include developing a functional application.
  2. Low Risk, faster turnover: The risk associated with an online pharmacy is low compared to an offline pharmacy. You can also convert your physical space into a storage facility and use it to run a larger online presence.
  3. Consistent sales and customer retention: Unlike your brick-and-mortar pharmacy, your e-pharmacy is available 24×7. It caters to an extremely larger crowd than your physical pharmacy can afford. Hence you can expect, of course, decent marketing, and a steady and consistent sale. With personalized discounts and packages, you can also make sure you have higher customer retention.

Now, let’s talk about how to build a SaaS ePharmacy software, its features, and possible rewards for business owners.

 

How To Start An Online Pharmacy?

One cannot emphasize enough the importance of a customer-friendly user interface when it comes to online pharmacy app development. In other words, the app should be easy enough for even less tech-savvy customers to navigate and use.

Before you add various features to your app or website, it is important to have an idea of the basic flow of the ordering and delivery process. Here’s a checklist to follow:

  1. Searchbar – to find the medicine or its alternative
  2. Verification – the app/website can verify prescription if necessary
  3. Cart – A cart is prepared to add medicines before checkout
  4. Order placement – users can order the products and choose the ideal shipping option.
  5. Payment gateway – a secure payment method featuring all payment methods.

The Core Features of an Online Pharmacy App

The core features of the application or website should cover all of the above processes and more. Here is a detailed look at the various core features that should feature in your website to make it functional.

  1. Exhaustive product catalog

Your online application should feature an exhaustive list of all your products, their availability, and details. This allows the customer to choose from similar products based on price or discounts. They can also track medicines that are out of stock, track orders, and make payments through trusted portals.

     2. Loyalty programs for regulars

A loyalty program or a discount card functions much the same way online as it is offline. But the chances of it being redeemed are higher in an online facility. Such options make sure customers come back again.

     3. Smart detections and QR scanning

It is easier for customers to simply scan the QR of a particular product or take a picture to check availability. Such systems help the customer find the medicine or its closest alternative.

    4. Customized deals and discounts

With a good marketing strategy, your online pharmacy can give customized deals and discounts to customers to increase customer retention. Special packages can be developed that take into account subscription model purchases.

     5. Feedback and testimonials

Genuine feedback can help improve customer service. Reviews and testimonials improve sales and increase the level of trust. Having a dedicated feedback section ensures building a relationship with the customer.

     6. Online Assistance

If the customer is unable to make a decision, there must be assistance provided on-site to guide them. A certified pharmacist can help customers make the right decision regarding choosing medicines.

      7. Connecting to offline stores

Linking your customers to your offline stores to redeem benefits will increase your customer retention at both online and offline stores. Having automatic location detection and clear instructions to reach your offline facility ensures you have a steady inflow of customers.

 

Final Thought

Like any industry that has created an online presence, the pharmacy stands to benefit too. It is a long-term investment and one that is going to cost you much less than you would anticipate in running a full-fledged offline store. The major expenses that you are bound to face are the ones required for web developing or application development. Once that is out of the way you can easily run your business without any hassles.

If you’re planning to build a medicine delivery app to expand your business, this is an opportune time to do it. Consult our team of online pharmacy app development experts to get started today!

Medicine-Delivery-App

Medicine Delivery App Development Guide for Online Pharmacies

The pandemic has driven healthcare systems and pharmacy retailers worldwide to embrace digitization. Medicine delivery apps have been a massive game-changer amidst the crisis, enabling consumers to get their medicines and pharmacy products delivered to their doorsteps while their lives were restricted indoors. Since then, these apps have grown in popularity as consumers get accustomed to buying medications online rather than from traditional brick-and-mortar stores. 

If you are in the pharmacy business and looking to shift to an e-commerce platform, this guide is for you. But before we dive into how you can start your medicine delivery app development from scratch, let’s look at some of the hottest trends for online pharmacies.  

 

E-Pharmacy Trends

Trends in the online medicine market indicate that:

  1. Online medical services may cross over USD 300 billion by 2025
  2. E-pharmacies are expected to show seven times growth to reach $3.7 billion by 2022
  3. The global pharmaceutical drug delivery market is expected to grow at a CAGR of 6.4% to reach $1.7 trillion by 2023

 

Top Benefits of Medicine Delivery Apps

Consumers often prefer medicine delivery apps due to the ease of use, wherein they can order medicines online with just a few clicks and have them delivered to their doorstep. Besides, there are advantages like privacy, no travel costs involved, easy check on medicine availability, and more competitive prices when buying online. 

For pharmacy retailers, the advantages that medicine delivery apps provide are:

  1. Improved customer base
  2. Improved brand building
  3. Enhanced marketing options
  4. Higher revenue generation
  5. Easy and secured payment

 

Popular Business Models of Medicine Delivery App

Single-Store Model: In this model, a single store or medical company develops a single integrated medicine delivery app and enlists all available medications. Users can easily browse through the medicines available, choose the required items, and place an order for delivery. You can sell medicines through this model if you own a single pharmacy store.

Aggregator Model: This model allows an investor or business owner to create an online pharmacy marketplace by collaborating with different pharmaceutical stores, enabling them to sell medicines through their mobile app. Customers get a wide range of options to purchase medicines from all enlisted stores.

Customer-Oriented model: In this model, you can create a direct connection with the customer without involving any middleman in the transaction. 

 

Key Features of Medicine Delivery App Development

As an experienced medicine delivery app developer, our team at EMed recommends a good medicine delivery app to have role-based user permissions. There should be four user roles – customer, pharmacist, admin, and courier delivery, with each role having a specific list of feature stacks. Let’s talk about them one by one. 

Medicine Delivery App Features for Customers:

 

feature-customer

 

  1. Registration and login – Customers need to be able to easily register and log in using a mobile number or email ID and password.
  2. User profiles – Customers should be able to manage their profiles, delivery addresses, payment details, etc.
  3. Prescription upload – A medicine ordering app development should allow customers to upload pictures of their prescription and get them reviewed by a pharmacist.
  4. Search medicines – It should be easy to search for medicines through filters.
  5. Drug Details – Before ordering, customers should be able to check the details of medicines, and manufacturers and compare prices. And also able to find generic alternatives to branded medicines. 

 

Medicine Delivery App Features for Pharmacy:

 

pharmacy-features

  1. Easy account set up – To enable quick, easy onboarding for pharmacies. 
  2. Store details – Pharmacy owner or manager should be able to add, change, and remove medication lists and information related to medication.
  3. Digital prescriptionsPharmacists should be able to review uploaded digital prescriptions.
  4. Product management – To help the pharmacy owner manage and update product details.
  5. Order management: Pharmacists should be able to manage order processing and returns. 
  6. Category: Add & Manage product category and sub-category
  7. Manage payments – To receive payments directly and track all payment details in real-time.
  8. Import Products: Import Products in bulk for a specific category with the help of a sample xls file
  9. Discounts and offers – To provide discounts and offers on medications as part of marketing strategies.
  10. Order history – To give users access to the complete history of their past orders.
  11. Ratings and reviewsTo view and manage user reviews and ratings.

 

Medicine Delivery App Features for Admins:

admin-features

 

  1. Dashboard – Admins should be able to view and manage all ongoing orders, active pharmacists, customers, delivery personnel, and overall earnings on a single web view.
  2. Inventory – To help manage medicines inventory and notify on low stocks and expiry dates.
  3. Manage customers and suppliers – To manage registered customers, suppliers, and manufacturers.
  4. Manage Store: Super admin can enable/disable/delete the listed pharmacy stores.
  5. Assign order based on location: Super admin can view the customer orders and the orders will be assigned to the nearest store from the delivery location.
  6. Analytics and reports – Admins should be able to check all operational data and statistics to create reports on business workflow.
  7. Marketing actions – To take marketing activities based on analytics and reports to attract customers and increase business.
  8. Payment collections – To keep track of weekly, monthly, and yearly earnings.

 

Medicine Delivery App Features for In-house Courier:

in-house

 

  1. Manage Profile
  2. Set Status of Package Delivery Progress
  3. Order Notification in Real-time
  4. Track Delivery Route
  5. Call or Text Customers for delivery coordination

 

Cost to Develop an Online Pharmacy App

Now that you’ve decided on medicine delivery app development, the model type, and features to be integrated, it is time to consider how much the app will cost. 

The cost of developing a pharmacy app depends on the following factors:

  1. Number of dashboards and features in each dashboard
  2. Hourly rates of the medicine delivery app development company
  3. Number of platforms (iOS, Android)
  4. UI/UX design
  5. App maintenance cost
  6. Back-end integration and testing

 

Medicine Delivery App SDLC

The software development life cycle (SDLC) of our medicine delivery application is as follows:

  1. Analysis – Our expert team will analyze user requirements and use them to prepare technical documentation
  2. UI/UX Design – The next stage is developing the interaction between design elements and finalizing the UI/UX of the app.
  3. Development – Once the app design is ready, the front-end and back-end coding are integrated to create a fully functional app.
  4. Testing – The app is tested to check the key areas like usability, security, interface, etc.
  5. Deployment – After thorough testing and re-testing, the app is deployed to the server using FTP, and subsequently final test is performed.
  6. Maintenance – Once the app is published, we provide maintenance and support to ensure smooth, bug-free operation. 

 To know more about Medicine Delivery App Development: How Your Pharmacy Can Sell Online? check this out.

Frequently Asked Questions

  1. What platforms can you work on?

 We work on the most popular app development platforms like Android and iOS. 

  1. How much does it cost to develop an app?

According to our estimates, a basic medicine delivery app may cost anywhere between $25,000 and $40,000, while the ones with more advanced features can cost as high as $40,000-$70,000. 

  1. Why should I hire EMed Healthtech for developing my medicine delivery app?

EMed Healthtech is a leading medicine delivery app development company with years of deep industry experience and proven expertise in building precise apps based on the client’s needs. We have custom and cost-effective app development solutions for start-ups and established businesses. 

If you want to explore building a medicine delivery app with us or simply wish to learn more about our app development services, get in touch with us today!